Responsible for driving operational excellence for the connected services that a business offers to its customers to deliver an "always on" operation, year round, at the right cost
Uses your knowledge of technology and operational best practices to drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiences
Analyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offerings
Includes creating, developing & managing the deployment architecture for the application
Developing the monitoring architecture and implementing monitoring agents, dashboards, escalations and alerts
Developing and driving incident management processes, playbooks and stakeholder communication mechanisms
Overseeing change management & configuration management operating mechanisms
Driving root cause analysis (RCA) and risk management processes
Driving ongoing improvements and efficiencies in operational practices, tools & processes BU and Intuit-wide
BS in Computer Science or related field
5+ years related experience
Programming experience in Python / Ruby / Go / Java
Experience on Splunk / AppDynamics / Nginx / CloudWatch
Trouble shooting production issues
Performance tuning of App / Web tier
System Admin exposure
Expertise in managing middle tier and app tier
Imagine a career where your creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized as a best employer and is consistently ranked on Fortune's "100 Best Companies To Work For" and Fortune World's "Most Admired Software Companies" lists.
Immerse yourself in our award winning culture while creating breakthrough solutions that simplify the lives of consumers and small businesses and their customers worldwide.
Intuit is expanding its social, mobile, and global footprint with a full suite of products and services that are revolutionizing the industry.
Utilizing design for delight and lean startup methodologies, our entrepreneurial employees have brought more than 250 innovations to market from QuickBooks® and TurboTax®, to GoPayment, Mint.
com, big data, cloud (SaaS, PaaS) and mobile apps. The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intuit.
Discover what it's like to be part of a team that rewards taking risks and trying new things. It's time to love what you do!