Senior Application Operations Engineer
Intuit Inc
Bangalore, Karnataka
8d ago

Responsibilities

  • Responsible for driving operational excellence for the connected services that a business offers to its customers to deliver an "always on" operation, year round, at the right cost
  • Uses your knowledge of technology and operational best practices to drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiences
  • Analyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offerings
  • Includes creating, developing & managing the deployment architecture for the application
  • Developing the monitoring architecture and implementing monitoring agents, dashboards, escalations and alerts
  • Developing and driving incident management processes, playbooks and stakeholder communication mechanisms
  • Overseeing change management & configuration management operating mechanisms
  • Driving root cause analysis (RCA) and risk management processes
  • Driving ongoing improvements and efficiencies in operational practices, tools & processes BU and Intuit-wide
  • Qualifications

  • BS in Computer Science or related field
  • 5+ years related experience
  • Programming experience in Python / Ruby / Go / Java
  • Experience on Splunk / AppDynamics / Nginx / CloudWatch
  • Trouble shooting production issues
  • Performance tuning of App / Web tier
  • System Admin exposure
  • Expertise in managing middle tier and app tier
  • Imagine a career where your creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized as a best employer and is consistently ranked on Fortune's "100 Best Companies To Work For" and Fortune World's "Most Admired Software Companies" lists.

    Immerse yourself in our award winning culture while creating breakthrough solutions that simplify the lives of consumers and small businesses and their customers worldwide.

    Intuit is expanding its social, mobile, and global footprint with a full suite of products and services that are revolutionizing the industry.

    Utilizing design for delight and lean startup methodologies, our entrepreneurial employees have brought more than 250 innovations to market from QuickBooks® and TurboTax®, to GoPayment, Mint.

    com, big data, cloud (SaaS, PaaS) and mobile apps. The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intuit.

    Discover what it's like to be part of a team that rewards taking risks and trying new things. It's time to love what you do!

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