Team Leader Operations
Gurgaon | Delhi | Delhi/NCR, INDIA
6d ago
source : TimesJobs
  • Team Leader Operations Gurgaon, Delhi Qualification Any Graduate Experience 2 - 6 Years Skills GDS, operations Job Description JOB DESCRIPTION Managing Escalation calls for the team;
  • including follow up with customers to make sure needs are being met. Effectively converts customer escalations into business outputs.

    Understand organisation vision and goals on revenue. Should communicate monthly goal sheet and share daily targets for key commercial parameters Role incumbent has to drive multi KPI interface which include Overall revenue, Cross Sell, Conversion etc.

    Conducts timely team meets and huddles to facilitate engagement activities and address team issues. Ensure follow up review is completed for all initiated activities SKILLS REQUIRED Should have minimum 4 years of experience and atleast 2years working as Team lead in international Travel domain Experience on GDS (sabre and Amadeus) and thorough knowledge of travel processes.

    24 / 7 Flexibility to work in shifts Pro-active attitude, intellectually curious, creative and self-motivated Candidate Profile Salary Range Not disclosed

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