Job Description i. Complaint Management. ii. Solving Customer queries. iii. Using process knowledge in replying to customers.
iv. Maintaining quality standards. v. Effectively meeting the SLA parameters asset vi. Ensuring data security - proprietary data of customers Roles and Responsibilities Role Customer Support & Technical Support (Associate & Senior Associate) Desired Candidate Profile Any Graduate / Undergraduate / Post Graduate can apply Minimum 1 year of experience in International voice is a mandate Should be flexible working in Rotational shifts Must have excellent communication skills Basic knowledge about computers and the internet will be an added advantage for a technical support role
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