Staff Technical Writer
GENERAL ELECTRIC
Bengaluru
13d ago

Role Summary :

As a Staff Technical Writer, you will be responsible for leading information development projects with team members. You will collaborate with cross-

functional teams to plan and produce high-quality content and provide input to information development strategy on a high level.

Essential Responsibilities :

In this role, you will

  • develop and deliver high-quality content for the Predix Applications Engineering team using the following professional characteristics :
  • Outstanding writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents
  • Strong collaboration skills : ability to work with a variety of other writers and cross-functional peers easily, emerging as a leader on the team
  • Excellent knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing
  • Understanding of core information development processes (with collaborative ability to enable both adaption and adoption) : content planning, content creation, content review, translation / localization best practices
  • Strong skills in the process of breaking down software processes into tasks necessary to the targeted user and effectively explaining those tasks to the user
  • Strong ability to collaborate with subject matter experts to research a software product, determine functionality and design features, then communicate those effectively to the user
  • Qualifications / Requirements :

    Bachelor's Degree. A minimum 9 years of professional experience.

    Desired Characteristics :

    Technical Expertise :

  • Clear skills in editing (QA for documentation) - ability to recognize errors and opportunities for improvement in a variety of information deliverables
  • Strong skills with the authoring tools used by the PAE information development team : oXygen Author (DITA methodology), Astoria CMS
  • Ability to understand and use basic information architecture principles to create a wide variety of information deliverables
  • Fundamental understanding of Lean / Agile / XP software development processes, their application to GE projects, and how to follow processes for information development
  • Basic understanding of the major aspects of software design, development, and QA and ability to leverage this understanding to inform execution for information development projects
  • Business Acumen :

  • Ability to understand and research user profiles and to create content targeted appropriately to meet user goals
  • Strong project management skills : ability to estimate scope and time, create and work to deadlines, collaborate to create a schedule
  • Basic domain and product knowledge, including appropriate terminology, with an awareness of GE Digital product line(s) and offerings, competitive landscapes and associated industries
  • Awareness of how GE Digital drives value to its customers and how the information development function fits into GE Digital’s overall business strategy
  • Leadership :

  • Clarity of thinking to work through limited information and vague problem definitions
  • Proactive identification and removal of project obstacles or barriers on behalf of the team
  • Willingness and ability to share knowledge, power, and credit, establishing trust, credibility, and goodwill
  • Personal Attributes :

  • Championship of innovative spirit within the business and willingness to look for new and better ways to do things. Effective execution on new methods when appropriate.
  • Ability to think critically about the task at hand while maintaining an understanding of the problem in the bigger picture
  • Effective management of risk and ability to weigh the pros and cons of important decisions that affect multiple team members
  • India; Bengaluru

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