Assistant Manager - Claims
1d ago
source : Shine

AM, Claims

  • In this role, you will be responsible for Resource should have worked in Insurance vertical with Claims operations from FNOL set up to Payments issuance functions.
  • We're looking for an individual who will be responsible for owning an overall team size of 40-50 individuals. You will drive closure of 1-0-1 discussion within your teams by your FLMs and drive performance management in your team.

    You will lead operations with a proactive and problem solving approach with good logical reasoning ability. You will be encouraged to have good client management skills and analytical skills.


  • End to end knowledge of claim lifecycle and P&C products
  • Experience of balancing new transitions, phasing from strategic assessment till operations set up with zero surprise delivery
  • Ability to build positive team works across business and technical communities
  • Participates on operational improvement initiatives for business divisions
  • Develop contingency strategies and plans for staffing changes
  • Lead team s efficiency with an eye for detail and accuracy
  • Qualifications we seek in you Minimum qualifications

  • Graduate from a recognized university
  • Excellent P&C Insurance knowledge
  • Should have experience and understanding of processes related to Claim Lifecycle
  • Excellent analytical skills.
  • Preferred qualifications

  • Ability to multi task and prioritize activities
  • Ability to work independently
  • Transition and operations set up experience
  • Prior experience in leading team of 30-40 members will be advantage
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