Service Now Developer - Service Portal (1-7 years) (Pune+132227)
Amdocs
Pune, MH, IN
6d ago

In one sentence

Responsible for design, development, modification, debug and / or maintenance of software systems

What will your job look like?

  • Responsible for detailed technical solution analysis, design, implementation in service now
  • Responsible to provide technical assessments, written documentation and technical expertise
  • Responsible for continuous improvement by sharing experiences and knowledge with the team.
  • Responsible for providing the quality and consistent service to clients.
  • All you need is...

  • Bachelor's degree in Science / IT / Computer Science or equivalent
  • 1 - 3 years of experience working on the implementation, administration, configuration, and / or development of the Service Now tool.
  • Service Now Experience should include scripting in Service Now, tool configuration, design work, technical configuration and deployment.
  • Specifically, candidates shall possess the skill to develop on the Service Now platform including the creation and / or customization of the core applications

  • Good Experience of a Service Now development including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
  • Candidates should possess the skill to develop on the Service Now platform including the customization of the service now core applications such as Incident, Problem, Change, and Service Catalog, knowledge management, service now portals, etc.
  • Good experience for implementing systems using the Agile / Scrum methodology
  • Should have good working experience with ITSM tools is plus
  • Custom application development on the Service Now platform including Custom UI Pages and content in the CMS.
  • Experience with working or developing with JavaScript - HTML5, Jelly, jQuery and Angular JS is a plus
  • Excellent experience in service now Integrations (SOAP,REST, and JSON as well as JDBC and file imports) is plus
  • Experience on Orchestration and Discovery is plus
  • Service Now Systems Administration and Service now Implementation Certified is plus
  • ITIL process knowledge is must.
  • ITIL V3 foundation certification is an Add-on.
  • Experience with rebuilding legacy applications in Service Now a plus.
  • Experience with upgrades / multiple versions is plus
  • Why you will love this job :

  • You will be challenged to design and develop new software applications.
  • You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth.
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