Sr Support Engineer
3d ago
source : Shine

The Amazon Consumer Payments supports multiple payment products and processes millions of transactions every day across numerous countries and payment methods.

Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually, and use our products on and off Amazon.

We build systems that provide various payments features and process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability.

We innovate to improve customer experience across the globe, with support for currency choice, pay using installments, pay with reward points, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works.

If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities at the Bangalore center.

Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce services platform.

A technical background (BS / MS in Computer Science / Engineering or related discipline / experience)

5+ years experience

Strong Unix base O / S experience or proven ability to pick up Linux quickly

Ability to do scripting (any one of Shell, Perl, Python etc.)

Strong debugging / troubleshooting skills

Familiarity with programming languages Java or C++ or C

Excellent verbal & written communication skills

Strong understanding of support - tickets, monitoring, processes and metrics

A passion towards problem-solving

Strong decision-making ability

Must be able to think proactively; excellent follow-through and attention to details.

Willing to work in 24x7 on-call support (on rotation basis)

Knowledge on distributed applications / enterprise applications is plus. Knowledge on distributed applications / enterprise applications is plus.

Ability to write complex SQL queries

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