ND Planner Specialist
CX Customer Experience
Noida, Uttar Pradesh, India
4d ago

Come create the technology that helps the world act together.

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll be part of

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups.

While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

What you will learn and contribute to

ND Planner Specialist

Job Description

The main purpose of this role is to perform Radio Network Design for our CSP customers in response to the RFP / RFQs at Pre-sales stage.

Key tasks

  • Pre-Sales RF Planning Support for GSM / WCDMA / LTE / 5G
  • Provide support to Regional Consultants by understanding Customer Radio Network Design requirements and guidelines mentioned in the RFx.
  • Propose Indoor and Outdoor Radio Network Solutions as per the Customer requirements.
  • Lead Complete Radio Network Design activities involving - Aligning SoW and Design Inputs with the customer, Coverage Planning, Capacity Planning
  • Lead RFx discussions and other attributes of the tendering process and ensure meeting timelines and quality standards for NPO BL Deliverables.
  • Individual Contributor and ability to guide colleagues to provide bid deliverables related to Radio Network Design.
  • Knowledge sharing and ensuring up-to-date document repository.
  • Participates in internal and external customer presentations, discussions on solution proposition and proposal and, once the bid is won, facilitate handover to delivery teams.
  • Contributes to risk management development by sharing risk management experience, best practices.
  • Reflects actions, opinions and feedback from customers and documenting lessons learned in all sales phases according to bid guidelines.
  • Your skills and experience

    Job Grade / Level : 8

  • B. E / B Tech / Masters in Electronics / Communication / Electrical / Telecom with 8-12 years of experience in Presales / Delivery activities for Telco projects
  • Radio Network Planning for Outdoor 2G, 3G, LTE and 5G Networks using Macro Site solutions.
  • Radio Network Planning for IBS 2G, 3G, LTE and 5G RF solutions : - Hotels, Stadium, Metro Rail, Tunnels, Airports etc.
  • Good knowledge of system topology and air interface parameters with respect to different technologies like 2G, 3G, LTE, 5G etc.
  • Proficient Knowledge on Outdoor Coverage planning tools like NetAct, Atoll, PLANET & ASSET etc.
  • Good knowledge of Nokia equipment’s and multivendor knowledge would be added advantageous.
  • Working Knowledge MS Excel, MS Access and Python as required.
  • Experience in working in or with virtual teams is preferred (local, international)
  • Experience in Project Management / field experience would be an added advantage
  • Customer Business Understanding
  • Processes and Tools
  • Risk management
  • Personal Attributes :

  • Positive Attitude
  • Customer focus
  • Serving mind set
  • Excellent Communication Skills
  • Team player
  • Delivering Quality and Results
  • Learning and Discovering
  • Innovation-oriented
  • Applying Understanding, Knowledge & Expertise
  • Presentation skills / Sales Presentations
  • What we offer

    Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

    Nokia is committed to inclusion and is an equal opportunity employer

    Nokia has received the following recognitions for its commitment to inclusion & equality :

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation
  • At Nokia, we act inclusively and respect the uniqueness of people.

    Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

    We are committed to a culture of inclusion built upon our core value of respect.

    Join us and be part of a company where you will feel included and empowered to succeed.

    Additional Information

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