Processing requests forentitlements to Morgan Stanley proprietary and third party vendor electronictrading platforms. Maintaining existing user accounts and managing queriesrelated to them.
This includes configuration and linkages to downstream systemsto ensure straight through processing of trades. External platforms includeBloomberg, Tradeweb and MarketAxess.
Processing requests forentitlements to Morgan Stanley proprietary extranet applications providingresearch and other services, and third party vendor platforms delivering MorganStanley research.
Maintaining existing user accounts and managing queriesrelated to them. External platforms include Markit Hub, Bloomberg and ThomsonReuters.
Processing requests forentitlements to a variety of internal risk and inventory managementapplications. Maintaining existing internal accounts.
Following specifiedprocedures for different platforms, applications and products, managingmultiple queues throughout the day, and ensuring delivery within establishedSLAs.
Participating in / responding to periodic entitlement audit inquiries and reviews.
Producingmetrics / reporting of work done by the team, and data integrity are allfunctions of this position. Maintain procedures database for reference.
Using the reportgeneration tool to generate / distribute business critical reports in response tobusiness requests.
Liaising with clients’sales coverage and with vendors to remediate any issues related toclient / product setup.
Taking correctivemeasures for any trade flow issues resulting from incorrect setup and followingup with the relevant IT groups to resolve any technical issues.
Maintainingdocumentation related to client account setup on electronic trading andresearch platforms.