FID Entitlements
Teamware Solutions
Mumbai, Maharashtra, India
4d ago

Job Overview

  • Processing requests forentitlements to Morgan Stanley proprietary and third party vendor electronictrading platforms. Maintaining existing user accounts and managing queriesrelated to them.
  • This includes configuration and linkages to downstream systemsto ensure straight through processing of trades. External platforms includeBloomberg, Tradeweb and MarketAxess.

  • Processing requests forentitlements to Morgan Stanley proprietary extranet applications providingresearch and other services, and third party vendor platforms delivering MorganStanley research.
  • Maintaining existing user accounts and managing queriesrelated to them. External platforms include Markit Hub, Bloomberg and ThomsonReuters.

  • Processing requests forentitlements to a variety of internal risk and inventory managementapplications. Maintaining existing internal accounts.
  • Following specifiedprocedures for different platforms, applications and products, managingmultiple queues throughout the day, and ensuring delivery within establishedSLAs.
  • Participating in / responding to periodic entitlement audit inquiries and reviews.
  • Producingmetrics / reporting of work done by the team, and data integrity are allfunctions of this position. Maintain procedures database for reference.
  • Using the reportgeneration tool to generate / distribute business critical reports in response tobusiness requests.
  • Liaising with clients’sales coverage and with vendors to remediate any issues related toclient / product setup.
  • Taking correctivemeasures for any trade flow issues resulting from incorrect setup and followingup with the relevant IT groups to resolve any technical issues.
  • Maintainingdocumentation related to client account setup on electronic trading andresearch platforms.
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