Product Manager
Urban Company
Gurgaon, IN
20h ago

About Urban Company

Founded in Nov 2014 by Abhiraj Bhal, Varun Khaitan and Raghav Chandra, Urban Company (formerly UrbanClap) is India and the UAE’s largest home services company.

We are an all-in-one platform that helps users hire premium service professionals, from beauticians and masseurs to sofa cleaners, carpenters and technicians.

Job Description

Home services is a large, unorganized industry in India. Indian consumers spend USD 30 Billion annually on home services.

They largely rely on word of mouth and friends-family recommendations for search and discovery. There is no large, well run, billion-dollar Company in this category today.

The industry lacks scale benefits - standardization, transparency and trust.

In the absence of organized players, the current market architecture is froth with middle-men and aggregators, who control market access and keep a lion’s share of the margins.

As a result, experiences are broken for both customers and end service professionals. The industry could easily be 1.5-2x larger than it is today, if frictions in transaction journeys are removed and experiences made more meaningful and memorable.

Who can apply?

Minimum 3 years of work experience. Strong preference for folks with :

Experience in the e-commerce industry (especially product exp.) Or

Other start-ups or top-tier consulting

Strong Business acumen and problem solving skills

You get energy from talking to customers, empathizing with them, and truly understanding their problem

You don’t assume you know the answer, you ground everything in data and voice of customers

You think bold and big, you think of the long term answer, no short term hacks

You care deeply about your product, giving your stamp on anything, you have a high bar on everything you touch

Demonstrated leadership which enabled business results

Go-getter attitude and willingness to be hands-on

Strong ability to communicate and work collaboratively with others

What can you expect?

A phenomenal work environment, with huge ownership and growth opportunities

Massive, and direct impact of the work you do on lives of people

A high performance, high velocity environment at the cutting edge of growth

Rubbing shoulders with some of the smartest folks in the ecosystem

A culture of doers’ and not one of approvals’

Strong ownership expectation and freedom to fail

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