JOB SUMMARY Heading the P&L role for Freight Forwarding vertical in Kolkata. QUALIFICATIONS Education and Experience Requirements Graduate / Post-graduation in Business Administration (preferred) Industry experience of 10 - 12 years Knowledge, Skills, Competencies and Abilities Sound knowledge about market and important trade lanes.
Exposure to all Freight forwarding products, knowledge of logistics business could be an added advantage. Strong leadership skills.
Strong commercial ability. Able to motivate and lead a team. Good communication, presentation & negotiation skill. Business development experience.
DUTIES AND RESPONSIBILITIES Job responsibilities include, but are not limited to, the following Basic Job Description Deliver Budgeted NR for Kolkata.
Drive Customer service and Operations. Maintain Relationship with Customers, Service partners. Maintenance and optimisation of all customer reporting & service dashboards.
Management of Quarterly Business Review process, including o Performance Reporting against KPIs. o Drive a proactive approach to KPIs.
Cost control in relation to all Branch Activity, including identification & implementation of cost reduction opportunities.
Branch P&L responsibility. Weekly review of Field Sales. Best practice benchmarking with existing customers& competitors / market solutions.
Drive decisions by data. Define and implement new processes to ensure continuous improvement. Enhance productivity through proactive performance management of operational teams and suppliers.
Ensure SOPs are maintained, updated and implemented. Drive & monitor compliance to Control Tower SOPs. Manage regular operational reviews with approved logistics service providers (ALSPs).
Support internal and external implementation & operational projects. Ensure compliance to agreed confidentiality terms between parties.
Attending management meetings. Credit control for