Software Support Engineer
BigStep Technologies
Gurgaon , India
2d ago
source : Cutshort

The desired candidate must have a technical background in computers / software with good analytical and problem-solving skills, and strong written communication skills.

The selected candidate will be providing support for our software products and services to our clients..Roles and Responsibilities- Handling support tickets filed by clients.

  • Understanding and documenting client requirements.- Coordinating with the Software Development Team for resolving client problems.
  • Must have strong written English communications skills.- Must have basic knowledge of programming.- Must have a technical background in computers / software.
  • Must have good analytical and problem-solving skills.- Must be a good team player, good learner, and self-starter.- Ability to work independently.
  • Skills : - Communication Skills, Technical support and Programming

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