The desired candidate must have a technical background in computers / software with good analytical and problem-solving skills, and strong written communication skills.
The selected candidate will be providing support for our software products and services to our clients..Roles and Responsibilities- Handling support tickets filed by clients.
Understanding and documenting client requirements.- Coordinating with the Software Development Team for resolving client problems.
Must have strong written English communications skills.- Must have basic knowledge of programming.- Must have a technical background in computers / software.
Must have good analytical and problem-solving skills.- Must be a good team player, good learner, and self-starter.- Ability to work independently.
Skills : - Communication Skills, Technical support and Programming