Manager I
flipkart
Bengaluru
8d ago

Description.

Role Responsibilities are as follows -

1) To assist in process design and execution for new constructs and launches e.g. category launch etc.

2) Design / execute processes / experiments for improving customer experience in ongoing processes aligned to Organization goals

3) Co-ordinate with cross functional teams for experiment / implementation roll outs.

Skill Expectation - Profiles that demonstrate skills related to Analytical and structured thinking, problem solving, innovation, process design, customer experience strategy / implementation / monitoring, and strong execution capabilities & rigor in monitoring will be preferred.

Experience expectation - Profiles with prior experience in data analysis and executing projects for improving customer experience

Role Responsibilities are as follows -

1) Design / execute processes / experiments for improving customer experience / Business metrics Organization goals e.g. RTO, RVP, NPS etc

2) Co-ordinate with cross functional teams for Product experiment / implementation of roll-outs.

Skill Expectation - Profiles that demonstrate skills related to Analytical and structured thinking, problem solving, innovation, process design, customer experience strategy / implementation / monitoring, and strong execution capabilities & rigor in monitoring will be preferred.

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