Front Office Executive
Jones Lang LaSalle, IP, Inc
Noida, UP
4d ago
  • Greet visitors / clients providing a friendly, courteous front office service reflecting the corporate image of the client.
  • Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host / sponsor.
  • Issue visitor badges / temporary card / service badge / new joiners ID & access card. Follow up for the return of respective ID / access cards with respective stake holders.
  • Ensure safety briefing to the client / visitor / interview candidates and provide necessary emergency / safety brochures.
  • Ensure Accenture specific processes / manuals is followed
  • Visitor admission is properly authorized
  • Assisting with special needs for visitors with disabilities.
  • Ensuring basic cleanliness of lobby, lifts and public area.
  • Ensure the laptop details are scanned and check for Govt. ID’s.
  • Handling client / visitors / sponsors complaints / feedbacks and other related problems and communicate to next level or as per escalation matrix.
  • Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
  • Client safety and security protocols are followed
  • Greet visitors / clients providing a friendly, courteous front office service reflecting the corporate image of the client.
  • Ensuring the all last-minute visitors are guided to do a self-checking with self-check in Kiosk.
  • Giving daily handover of tasks completed and pending
  • Ensuring all devices are operational and placed at the desk. iPad / printer / Camera / Scanner Etc.
  • Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
  • Issuing Temporary access cards to Accenture employees & following up via emails for returning cards.
  • Handling cash and maintaining the VMS register.
  • Regular checking / monitoring of emails addressed to reception and prompt reply of all email.
  • Checking the VMS and ensuring all Clients and Visitors badges are prepared as requested.
  • Following up with teams to ensure approvals are in place for all upcoming visits
  • Checking the Client welcome screen and getting it updated by IT team .
  • Coordinating with HK for proper cleaning and maintenance e of lobby.
  • Guiding Visitors, Clients or employees to correct floor.
  • Being aware of all emergency exists in the floor and guiding the team members during emergency.
  • Having up to date knowledge of all Floors and IG operating from each floor.
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    Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

    If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at Accommodation.

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