About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client base. The Role Responsibilities
Stakeholders Management and mentoring team members for effective deliveries.
Practice sustainable incident response and blameless post-mortems.
Should be able to perform support activities and handling the stakeholders end to end.
Should be responsible for all Production bugs and its delivery.
Incident Management and Change Management are the key tasks.
Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation, and refinement.
Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
Should be willing to work in night shifts as well.
Must have :
Overall IT experience of 12-16 years with an added knowledge on Banking Domain.
Systematic Problem solving approach, coupled with a strong sense of ownership and drive
Knowledge on Java and familiar code review.
Knowledge of Oracle SQL queries, Kong, Python, Splunk
Knowledge on Web Server, Tomcat
Experience in cloud infrastructure and tooling
Understanding of Unix / Linux systems from kernel to shell and beyond, taking in system libraries, file systems, and client-server protocols along the way
Networking : knowledge and understanding of network theory, such as different protocols (TCP / IP, UDP, ICMP, etc), MAC addresses, IP packets, DNS, OSI layers, and load balancing)
Experience with algorithms, data structures, complexity analysis and software design
Experience working in a Microsoft environment
Expertise in designing, analysing and troubleshooting large-scale distributed systems
Experience using Agile methodologies
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Degree in Software Engineering, IT, Computer Science, or related fields.
Preferably 12 to 16 years of working experience in software development
Strong Programming Background in any Language.
Should have worked in Production environment and support with minimum 5 years
Leadership quality and skills to manage agile tasks for bug fixes / release coordination from PSS.
Should be able to transform into System Reliability Transformation journey.