Member of Technical staff - Logging Metrics and Monitoring
Chennai India
3d ago

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

The Team :

Logging Metrics and Monitoring -

Our services are highly visible and used every day by teams all across athenahealth to develop, monitor, troubleshoot and scale their web services.

The team is responsible for collecting and hosting large volumes of metrics and log data; we do this by running large scale distributed, fault tolerant systems to collect and host all this data.

Our team has a big impact on productivity of hundreds of developers all across athenahealth.

In a typical week, our engineers work on problems ranging from tuning performance, scaling services to debugging hard problems.

They will introduce new features and partner with development teams to solve their pressing monitoring and logging issues.

We work in an agile, sprint-based schedule running daily standups and work in both the private and public cloud

Job Responsibilities :

Automate deployment of Logging and Metrics services using configuration management with puppet

Work on production incidents and resolve them using your Linux administration and engineering skills

Develop metrics dashboards, alert criteria to monitor and scale services

Work on weeklong on call in rotation alongside other team members

Support development teams to refine their logging and metrics collection

Typical Qualifications :

Experience required : 2 5 Years

Hands on experience with configuration management using Puppet, Chef or Ansible

Sysadmin, devops skills for running services in Linux environment

Experience operating production services in Linux environment and serving on call rotations

Experience with multiple of : Bash scripting, Ruby, Python, Ruby, Perl, C++, Java, Golang

Develop deployment templates for services in the public cloud using cloudformation, terraform

Ability to be flexible and change with environment and business demands

Additional Qualifications

Solid understanding of Linux operating system

Experience managing large server fleets in production

Experience with performance analysis of services

Experience with relevant technologies : fluentd, kafka, elasticsearch, graphite, clickhouse, terraform, prometheus, grafana, graylog, AWS cloudformation, docker containers, jenkins, load balancers, git.

Experience with tcpdump, wireshark, or other protocol analyzers

About athenahealth

Our Vision : To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our Location : This role will be based in Chennai, India. Our Global Headquarters is located in Watertown, MA, just a few miles from Boston.

We have two other India locations in Bengaluru and Pune.

Our Culture : At athenahealth, our employees (or athenistas ) are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners.

We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills.

If you are looking for company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you.

Our Perks : Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and dog-friendly offices - just to name a few.

athenahealth partners with hospitals and ambulatory customers to drive clinical and financial results. We offer medical record, revenue cycle, patient engagement, care coordination, and population health services.

We combine insights from our network of more than 160,000 providers and approximately 117 million patients with deep industry knowledge and perform administrative work at scale.

For more information, please visit

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