Business/Functional Trainer
MakeMyTrip
Gurgaon
15d ago

What you’ll be doing :

  • You will be responsible for training market managers on the hotelier configuration product i.e. the extranet
  • You will be responsible for content / training module creations Videos, Manuals, Brochures etc
  • Liaison with multiple teams to effectively contribute to the product development
  • Work on hotelier engagement by end-to-end planning & execution of trainings for the hotels (both domestic & international)
  • Liaise with managers & HR to determine training needs of the team and take an active part in scheduling HR training sessions for the employees
  • Take regular feedback from hotels / market managers on feature requirement & work closely with the product team to build
  • Actively track the new features beings launched in the product & ensure that all market managers are aware of the feature & its functionality
  • Do regular refresher product trainings for the team to ensure everyone becomes an expert on the product
  • Design, develop & execute all kinds of material / content required to effectively disseminate the product knowledge & functionality
  • Troubleshoot with the teams / hoteliers on all features & solve them by closely coordinating with the product team
  • End-to-end planning & execution of internal team events, offsite business reviews, hotelier award ceremonies etc.
  • What you will bring :

  • Strong communication & presentation skills
  • Out of the box thinking
  • Strong Competency on video and content editing
  • Interview Process & Prep Notes

    Functional Interview - Level 1

    In this round, we would like to assess you on the functional / technical requirements of the role. The same could be through a telephonic conversation or a face to face meeting and may include written or online assessments usually to check aptitude.

    Functional Interview - Level 2

    In this round, we would like to understand the impact you have created in your previous roles and also understand the depth of your domain knowledge.

    Team Fitment

    In this round we would like to understand your personality and culture fitment into the organization . Be yourself. It works out better for everyone if we're genuine and can see if we're a culture and value fit for each other.

    Learning & Growth

    All Trippers get instant access to learning academies, e-learning portals like Udemy, Codeacademy etc. ,education loans, sponsorships for conferences, skill development programs, and much more.

    Not to mention the incredible learning opportunity you will undoubtedly receive from working with leaders and colleagues that are at the top of their game!

    Learning Academies

    Continuous Education Scheme

    Peer Learning

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