Position Summary :
This is a full time Senior Application Support Engineer position within the IP and Science business unit of Thomson Reuters.
This position will be part of the Level 2 global support team.
The Senior Application Support Engineer provides monitoring and support operations for customer facing applications. This position assists in all functions of maintaining a complex multi-tiered application which includes testing, implementation, and execution.
This position will be responsible for overseeing production web and application performance, configuration and maintenance, application migrations, releases, incident response and trouble resolution.
This position assists in the formulation of internal procedures and best practices for execution, configuration, standardization, and support of application.
This person evaluates, analyzes, and resolves complex technical problems for external customers. Participation in a team environment is heavily relied upon, as is the ability to work independently.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Ability to operate effectively in a Linux or UNIX-based operations environme
It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.