The Purpose of This Role
As part of the Green Meadows program within the Fidelity Center for Applied Technologies (FCAT), the candidate will be part of a team which is focused on building a modern brokerage platform from scratch as per street specifications.
FCAT is embarking upon a unique journey which typically happens only once every 20-30 years within an organization to build a new Brokerage platform from the ground up.
This new platform will be completely on the cloud and will provide various new additional & improved features to the end customer.
We are looking for a highly motivated individual to be part of our Green Pier Brokerage Infrastructure Support team. In this role, the candidate will be responsible for System Administration and Production Support.
In addition to strong technical competency, the position requires the ability to effectively work with a geographically diverse team, build and leverage client and vendor relationships.
The Value You Deliver
As a Principal Systems Engineer in Green Meadows, will be responsible for support of the Full-stack Brokerage Infrastructure including Middleware, Message bus, Databases, and other infrastructure components on the cloud.
The Skills that are Key to this role
Required Technical skills
Extensive experience working on AWS cloud environment
Extensive experience in Change, Incident and Problem Management
Expertise in System administration
Familiar with Kafka / MQ administration
Exposure to handling On-call production support across varied Infrastructure components like EKS, Database technologies like MongoDB, MariaDB and caching solutions like Redis on AWS would be a plus
Experience in capacity planning / forecasting and HA / DR configuration for various infrastructure components on AWS
Experience in building and deploying CI / CD pipelines with Jenkins Core and Terraform
Experience in monitoring and alerting using CloudWatch, Datadog
Flexibility and adaptability to learn and support new technologies on the cloud
Strong communication (written and verbal) and interpersonal skills
Able to understand a complex and global systems environment
Familiarity with ITIL framework and Agile Methodology
Ability to effectively multi-task and manage his / her time, and the ability to work independently as well as within a team environment
Proven ability to improve support processes and customer experience
Demonstrated technical, analytical, and problem-solving skills
Customer focus and dedication to customer satisfaction
The Skills that are good to have for this role
Experience in any programming / scripting languages
Brokerage systems knowledge
How Your Work Impacts the Organization
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want from the 23 million people investing their life savings, to the 20, businesses managing their employee benefits programs, to the10, advisors and institutions needing innovative technology solutions to invest their clients’ money.
To do this well, as a privately held company, we place a high degree of value in nurturing a work environment that attracts the best talent and reflects our commitment to being an employer of choice.
FCAT - Fidelity Center of Applied Technology - is a centralized function whose mandate is to catalyze innovation across the firm.
Our FCAT teams’ prototype and pilot new businesses and capabilities that continue to distinguish our brand as the best customer experience in the financial services industry.
These teams focus on exploring big industry game-changing technologies such as crypto currencies, artificial intelligence, virtual / augmented reality & cloud computing.
Additionally, FCAT’s world class research team identifies trends and works with partners across the innovation ecosystem to bring the outside in.
We collaborate with MIT, Harvard, Stanford and other academic institutions, and partner with Accelerators, Start Ups and other industry leaders to drive new ideas and innovation practices across the firm.
The Expertise We’re Looking For
Bachelor’s degree in Computer science or any other discipline
8+ years of IT experience