Sr Risk and Controls Manager, Risk and Compliance Services, Amazon Pay
Bengaluru, IND
2h ago

Job summary

Do you want to make history and be part of an organization which is changing payment landscape at an incredible pace and scale?

Do you enjoy navigating in the area of ambiguity, challenging status quo and scaling steep learning curve?

We are looking for an ambitious and experienced Senior Risk and Control manager to support our rapidly growing and evolving payments business.

The candidate will be responsible for building and operating risk management and control monitoring program covering risk identification, assessment, control monitoring & issue management for all Amazon Pay Businesses.

The candidate should have the ability to communicate effectively and influence the senior Management and be able to learn and apply best in class risk management principles in a fast paced and diverse business environment.

Key job responsibilities

The incumbent will work with business partners across the entity to perform following functions :

Implement operational risk controls monitoring program by creating project plans and establishing a business level Process, Risk and Control Inventory.

Create the framework for identification and assessment of risks

Work with stakeholders and establish critical controls required to mitigate the risks.

Assesses the design effectiveness of critical controls and work with stakeholders on improvement opportunities.

Identify the most effective and efficient manner of control monitoring. Index on technology and real time indicators to monitor risk and control indicators.

Program Manage the RCSA (Risk and Control Self-assessment) process.

Drive remediation of issues identified in the RCSA

Design and publish risk scorecards and drive leadership attention to the area of concerns.

As an additional responsibility you will be responsible for implementing Governance, Risk and Control GRC system for India Payment Business.

A day in the life

A regular day will involve review review of RCSA program P0 metrics, training for RCSA testers, deep dives on RCSA test steps, methodology, business processes, issues and risk remediation plans.

About the team

Amazon Pay's vision is to simplify lives and fulfill aspirations by making payments trusted, convenient and rewarding. Payments and financial services is a fast-paced and dynamic landscape with evolving customer needs, technologies and regulations.

Amazon Pay caters to diverse customer preferences across cash habituated, new-to-credit, digital-native, and credit-served customers through innovative products such as buy now pay later, cash deposit at doorstep, pay with Alexa, co-branded credit card, gift cards, UPI, auto-insurance and Smart Stores.

Customers use Amazon Pay to pay for virtually anything including shopping, bills, money transfers, scan & pay, ticketing, cabs, food delivery and more.

Thus, we seek to serve customers' payments, credit, investment and insurance needs on and off Amazon.

Amazon Pay, Risk and Compliance Services (RCS) is responsible for Compliance assurance and Operational risk management, which involves setting up strong risk management framework covering risk identification, assessment and continuous monitoring framework.


8+ years of work experience with Banks / Fintech in the area of Risk Management

Candidate shall have a proven track record in taking end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.

Excellent verbal and written communication skills with an innate understanding of presenting concepts to leadership and different sections of the organization.


Knowledge and experience in PA, PPI, UPI Business.

Experience in running Operational Risk / RCSA programs.

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