Grid Infocom - Business Analyst (4-6 yrs) Bangalore/Mumbai (Others)
Grid Infocom Pvt Ltd
14d ago
source :

Position : Business Analyst

Job Location : Gurugram, Mumbai & Bengaluru

Job Description :

  • The Business Systems Analyst would define the requirements and computer solutions to resolve business-related problems, administer control of records and meet strategic organizational goals.
  • This individual would serve a role in the selection, implementation, and support of new and existing applications.
  • Salary Package : Negotiable

    Experience : 4-5 Years

    Qualification : Minimum graduate degree with BPO transitioning experience.

    Primary Responsibilities :

  • Identify, define, record and communicate user and functional requirements for necessary workflow and business process changes;
  • document existing process and the to-be process.

  • Perform investigational analysis and evaluation to determine application feasibility for automation through the usage of RPA / RDA.
  • Develop ROI and benefit estimates to establish project worth, including the development of alternatives and recommendations for changes to existing applications or equipment.
  • Estimate resource requirements and create plans, timelines, milestones, user approvals, charts and reports for use in managing an assigned project.
  • Prepare and maintain documentation, including procedures, training materials, and user manuals.
  • Prepare feasibility studies; recommend and establish program objectives, priorities and schedules in conjunction with user and functional requirements.
  • Ability to prioritize independently, multiple requests and system requirements to meet the organizational goals.
  • Required Skills :

  • Ability to understand the current business process
  • Experience of transitioning a business process for a BPO is required.
  • Transitioning experience in the field of Financial Services would be a bonus.
  • Ability to optimize the current business process to define a best practice to-be process
  • Knowledge of lean methodology would be preferable.
  • Understanding of RPA and RDA would be an advantage.
  • Good English communication skills. An integral part of the person's profile will be to talk to clients.
  • Good documentation skills are a must.
  • Lean / Six Sigma / Other quality parameters.
  • The person needs to be a self-starter.
  • Interested candidates may contact 0124-4942210.

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