Position : Business Analyst
Job Location : Gurugram, Mumbai & Bengaluru
Job Description :
The Business Systems Analyst would define the requirements and computer solutions to resolve business-related problems, administer control of records and meet strategic organizational goals.
This individual would serve a role in the selection, implementation, and support of new and existing applications.
Salary Package : Negotiable
Experience : 4-5 Years
Qualification : Minimum graduate degree with BPO transitioning experience.
Primary Responsibilities :
Identify, define, record and communicate user and functional requirements for necessary workflow and business process changes;
document existing process and the to-be process.
Perform investigational analysis and evaluation to determine application feasibility for automation through the usage of RPA / RDA.
Develop ROI and benefit estimates to establish project worth, including the development of alternatives and recommendations for changes to existing applications or equipment.
Estimate resource requirements and create plans, timelines, milestones, user approvals, charts and reports for use in managing an assigned project.
Prepare and maintain documentation, including procedures, training materials, and user manuals.
Prepare feasibility studies; recommend and establish program objectives, priorities and schedules in conjunction with user and functional requirements.
Ability to prioritize independently, multiple requests and system requirements to meet the organizational goals.
Required Skills :
Ability to understand the current business process
Experience of transitioning a business process for a BPO is required.
Transitioning experience in the field of Financial Services would be a bonus.
Ability to optimize the current business process to define a best practice to-be process
Knowledge of lean methodology would be preferable.
Understanding of RPA and RDA would be an advantage.
Good English communication skills. An integral part of the person's profile will be to talk to clients.
Good documentation skills are a must.
Lean / Six Sigma / Other quality parameters.
The person needs to be a self-starter.
Interested candidates may contact 0124-4942210.