Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.
In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Preparation of Ops Risk and related MIS. The same to be submitted within due date with accuracy to Local & Regional stakeholders.
System updation wherever available to be done.
Automation feasibility to be explored for MIS
Budget tracking to be done for related cost centres
Productivity Tools and related mechanism to be tracked / updated. Related reporting to Local / Regional stakeholders to be performed.
Support in creating the fortnightly India Ops & Tech Risk forum. Activities related to this will include
Interfacing with Ops, Tech and Risk teams in India and Singapore
Enrich the presentation to the respective forums
Identifying, investigating and collating concise information on adhoc Ops & Tech issues
Preparing and presenting the data to high level management
Managing SharePoint site for the forums
Prepare for fortnightly Singapore Ops &Technology risk forums. Track relevant action items arising out of each forum
Highlight cases of non - unit’s adherence by T&O units to bank’s policies and procedures.
Thematic reviews to be performance to address key risks / issues facing T&O Team
Support in review of New Product Approvals / Outsourcing Reviews
Evaluate and investigate tech aspects of operational issues and events
Conduct Risk Control Self- Assessment (RCSA) for the units assigned
Daily Dashboard highlighting errors / issues to T&O Management for oversight
Any other activity as required to be performed
Education / Preferred Qualifications : Graduate (Technology related subjects)
Required Experience : a) 1- 3 years’ experience in similar role.
b) Basic knowledge of Banking Operations / Ops Risk
Skillset : Strong / Working knowledge of Ms Office Suite