Sales Manager
Accor
Calcutta, West Bengal, India
5d ago

Primary Responsibilities

Sales Management

  • Achieve daily targeted number of sales calls with effectiveness
  • Develop business leads for the Hotel on a weekly basis
  • Prepare monthly list of accounts to penetrate for the following month
  • Plan a minimum of 2 site inspections / entertainment meetings per week to qualified potential accounts or new accounts
  • Prepare monthly action plan for main market segment
  • Perform monthly review account profile on room nights production and average rate
  • Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
  • Fully responsible of accounts under his / her management , including contracting, updating profile and renewing contracts
  • Update management on VIP arrivals, meet and greet accordingly
  • Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
  • Conduct negotiations to achieve the best profit and rates for the Hotel
  • Attend hotel clients and local community business events to network and maintain high visibility
  • Update Director of Sales & Marketing on market trends and business leads
  • Team Management

  • Interview, select and recruit direct reports
  • Identify and develop team members with potential
  • Conduct performance review with the team
  • Constantly monitor team members’ appearance, attitude and degree of professionalism
  • Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
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