Front Desk Executive (For a Backpacker
Backpacker Panda
Mumbai, India
2d ago

Job Description

We are looking forward to upsizing the team in Delhi & Mumbai and looking for a candidate to work with us in property management.

Designation - Front Office Executive

Responsibilities -

Reception and Customer Service

Conduct check-in and checkout procedures

Interact with guests

Provide local and regional information

Respond to emails

Assist with transportation requests

Record and respond to guest concerns

Maintain accurate reservation information

Update bed allocation for online booking sites

Maintenance

Maintain the hostel facilities in proper working order

Respond to guest and staff feedback regarding broken or malfunctioning items

Arrange and implement a preventative maintenance schedule

Conduct routine site inspections to identify and resolve problems with the facilities

Entertainment, Atmosphere, Activities

Create and follow a plan to maintain the desired atmosphere in the hostel

Organize and execute activities and special events

Record duties, expenses, challenges, successes and areas for improvement for each event for replication

Engage guests directly

Requirements :

Candidate should have excellent communication skills in English and Hindi.

Should be ready to work in shifts

Organizational skills, team player

We preferably need localities.

Location - Colaba, Mumbai

Paharganj, Delhi

Interested people can mail their resumes.

Key Skills

  • Communication Skills
  • Front Desk Executive
  • Property Management
  • Industry

    Hotel / Restaurant / Hospitality

    Functional Area

    Front Office / Reception / Computer Operator / Assistant

    Qualification

    Higher Secondary, Secondary School, Diploma

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