Head Corporate Travel - Manager/ Sr. Manager
Gurugram, HR, India
14d ago
source : CareerArc Group LLC

Job Description :

This position heads up the India corporate travel program consisting of 8-10 onsite travel consultants, within a strategic global and operationally driven travel program.

Looking for a strong operational manager to drive projects that effectively span the entire company all its staff optimizing both planned and unplanned travel / event programs.

  • This is a fast-paced, timeline-driven and highly-demanding role that requires an accomplished operational leader with excellent communication skills, a high drive of motivation, ability to identify efficiencies and attention to detail;
  • A strong drive to implement best practices critical to global travel operations will be necessary. Candidates who are fast-

    learners that can absorb information quickly, adjust to Cvent's current corporate travel processes, policies, evaluate industry best practices and to elevate the team into a strategic highly accountable travel operations unit.

    Position Duties :

  • Managing the India corporate travel team while overseeing the general operations of an onsite team of 8-10 members
  • Collaborate with key stakeholders globally to provide transparency on spend, travel patterns, and key travel metrics across all travel categories through the review and creation of meaningful reporting
  • Working closely with the U.S. Corporate Travel Manager to contribute on the execution and development of operational travel enhancements to the program
  • Holding regular team meetings and other duties as required to ensure the team is up to date on best practices, internal changes, management decisions that directly impact the team, etc.
  • Monitoring team performance levels and ensuring resources are effectively utilized to meet priorities
  • Regular communication & training with different departments relating to their role in business travel management
  • General understanding of visa processing practices for India based employees
  • The general knowledge base of group travel logistics (air, lodging, transportation) and / or understanding of the meetings and events industry
  • Should be able to manage, innovate, and elevate functional operations
  • Reporting and Strategic Thinking Management

  • Identify savings opportunities and service enhancements, initiate process improvements and deployment of benchmarking-
  • generated best practices.

  • Benchmark, analyze, monitor, and report on travel expenditures and compliance.
  • Provide monthly and quarterly reports for corporate travel expenditures against outlined corporate travel metrics to business units
  • Travel Policy and Procedures Management

  • Working closely with the U.S. Corporate Travel Manager to periodically review of policy, processes & implement improvements
  • Monitoring 100% compliance of staff travel against corporate travel policies through Concur Travel
  • Liaison between Cvent, TMC's & Other External Supplier Relationships to build a strong working relationship
  • Candidate Requirements :

  • Must have 10-13 years of Relevant professional experience who understands the Global nuances of Travel function.
  • Must have knowledge & understanding of visa processing for Indian citizens and international travel procedures, specifically U.
  • S. based travel guidelines

  • Strong attention to detail and ability to decipher complex travel and expense reports
  • Strategic thinker; Proven ability to anticipate and resolve complicated issues and ability to generalize reporting data through analysis and logical thought process
  • Proven project management skills (multi-faceted & complex projects) with ability to handle multiple tasks and deliver results on time
  • Excellent communication skills : Experience working across multiple levels (including executive level), functions and regions;
  • Should be able to clearly communicate complex information in a simple manner

  • Has cultural awareness & sensitivity : Ability to flex style to suit differing cultural norms and experience of leading a culturally diverse team
  • Extensive and proven collaborative and leadership experience
  • Great people management skills, a positive attitude with out of the box thinking and a focus on customer service
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