Software Support Engineer III
Walmart Global Tech India
Chennai, India
33m ago

About Us

With yearly revenue of $524 bn, Walmart employs approximately 2.2 million associates worldwide. We innovate to deliver a simple and seamless experience for our customers.

Our tech talent solves the biggest and most complex problems. They drive digital transformation where data and analytics are enabling us to better serve our customers and create a digital relationship with them.

  • As our customers evolve and adapt, we are taking it a few notches further here. We are changing what customers can expect from the experience of shopping, from physical stores, to mobile, social and even online forums;
  • we’re not just ready for the future of shopping, we’re creating it. Walmart Global Tech India is the cutting-edge technology arm of Walmart that helps to operate our stores across the world.

    If you are thinking scale’, think bigger and don’t stop there. At Walmart Global Tech India, we don’t just innovate, we enable transformations across stores and different channels for the Walmart experience.

    Take a regular day at Walmart Global Tech and match that with 265 million customers transactions a week, 11,500 stores under 56 banners in 27 countries, and eCommerce websites in 10 countries.

    That’s Walmart Global Tech for you.

    Job Responsibilities :

    This position, Software Engineer, will be part of Walmart’s DTS Global Operations Centre, focused on building a stable digital platform used across Walmart's global presence.

    At DTS Global OPS, you will work with small teams of talented engineers to deploy and maintain a wide digital work force through a central control tower and orchestration engine that ensure the following characteristics of a digital worker :

    Integrity & Consistency Maintain process / data integrity through repeatable solutions that eliminates human error.

    Reliability & Continuity Provide low risk operations that reliably execute on a defined Candance and can sustain business operations in unplanned crisis.

    Auditability Simply end to end audit of business processes, and the ability to enhance performance through increased visibility of bottlenecks.

    Scalability &Flexibility Provide responsive solutions that can be easily customized and quickly scaled, leveraging efficient enterprise-grade cloud capabilities

    Be given the freedom to try new things and prove the value of your own ideas and innovations and own them all the way to production Identify and facilitate the removal of team impediments and escalate as appropriate Foster a motivating culture of openness, collaboration, and continuous improvement Ensure business needs are being met using software engineering best practices Participate in internal hackathons and innovation challenges!.

  • Develop interactive, user-friendly applications using the latest frameworks which are open source and proprietary
  • Help the team leverage and contribute to open source technologies
  • Contribute to code review and mentoring initiatives
  • Make impact on a global scale
  • Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide.
  • Interact with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community.
  • Engage with Product Management and Business to drive the agenda, set your priorities and deliver awesome products.

  • Addresses escalation from Support Engineer
  • Support Applications in Production
  • Triages problems to find solution using the application itself
  • Application specialist that can resolve more in-depth issues
  • Investigate cloud / infrastructure issues and raise with relevant teams for resolution.
  • Simple fixes / minor code changes
  • Debugging of code and systems errors and triages problems to find solution using the application itself.
  • Can confidently solve issues or identify root cause.
  • Can escalate to L4 with detail information if coding fix required.
  • Escalate to DEV team if fix not identified in X hours for P1 and P2
  • Audit fixes done by L1
  • DB tuning with approval from L4
  • Config file change with approval from L4
  • Small Less than 2 hr. code change Approval of L4
  • Your Qualifications

  • Bachelor’s degree in computer science or related discipline with 4 + years’ experience
  • Should be knowledgeable in Design Patterns and Algorithms.
  • Knowledge on messaging / Alerting platforms
  • Knowledge on building cloud native applications.
  • A good programmer and should be well-versed in data structures and algorithms.
  • Should be fluent in more than one programming language.
  • Should be familiar with various design approaches.
  • Responsible for defining the feasibility of software operations through problem definition, evaluation, analysis, and solution development.
  • Documenting and demonstrating solutions by developing flowcharts, diagrams, documentation, diagrams, layouts, code comments, etc.
  • Big data analytics
  • Technical Stack :

    Core Skills : Angular JS, React JS, React Native, NodeJS, UI frameworks, Java, Spring boot, Microservices, Multi-threaded Programming, Azure development Experience

    Databases : SQL and RDBMS Must. Knowledge of NoSQL Databases.

    Messaging & Communication : SOAP / Restful services, Spark

    Emerging Tech : Experience with Cloud technology, cluster computing, distributed systems, Microservices Architecture, Design Patterns, Data Streaming CICD etc.

    Walmart Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them.

    That means understanding, respecting and valuing diversity, unique styles, experiences, identities, ideas and opinions while being inclusive of all people.

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