Position Type : Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Computer Science
Travel Percentage : About the team
About the team
The Enterprise Technology Office focuses on building and supporting common software and components that are used across all lines of business within FIS.
The team focuses on FIS’ identity and access management that is used to provide authentication, authorization and single sign-on to hundreds of applications serving millions of customers.
What you will be doing
You will be working as a senior service delivery analyst and will be part of the team which manages critical application and provides 24x7 production support
You will be managing and supporting critical application on Linux platform. Troubleshoot production issues in depth on Linux
You will work on production deployment of J2EE based application on private as well public cloud environments.
You will work on RCA (Root Cause Analysis) of any production issue
You will provide production support over weekend and work in a shift
You will maintain project plans and other internal documentation
What you bring
Bachelor's degree in Computer Science or equivalent
At least 7 years of industry experience
Experience in building and deploying J2EE applications
Strong working knowledge of Linux / Windows Operating systems
Should have a good knowledge of Tomcat
Familiar with Jira and Confluence
Strong working knowledge of
Hands on experience on Linux Shell scripting
Familiar with Azure and tools such as Jenkins, Ansible
Experience in 24x7 on call production support
Proficient troubleshooting skills
Ability to effectively collaborate and communicate with others
Ability to multi-task, prioritize tasks and quickly adjust in a rapidly changing environment
Ability to respond to requests under tight deadlines in a dynamic working environment
Must be customer focused, well organized, self-motivated and self-directed
Very good written and verbal communication skills
What we offer you
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