About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.
EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.
The Wealth & Investment Management Technology (WIMT) group provides technology solutions to six key business lines for Wealth & Investment Management (WIM).
WIM is one of the nation's leading provider of investment services
About the Role
Provides technical support and maintenance for computer applications and programs.
Role and Responsibilities
Under general direction, uses diagnostic tools and / or vendor specifications to troubleshoot moderately complex computer application problems to maintain or restore service or data to programs, resolves moderately complex issues or escalates as needed to meet established service level agreements.
Completes required logs and reports.
Assists in preparing programming specifications and completes programming tasks to maintain or modify current programs or to develop less complex computer programs.
With guidance, tests and debugs applications and programs.
Writes queries or code to extract data and / or validate data loads. Updates related documentation and procedures. Understands BCP, quality, security and compliance requirements for supported areas and assists in testing the business continuation plan.
Bachelor Degree with at least 5 -7 years IT experience with primary focus and technical skills / experience in the following :