Enterprise Account Manager
Citrix R&D India Pvt Ltd
Mumbai City
8d ago
source : Shine

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device.

Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device : YOU!

Job Description :

  • Establish relationships and engage at executive levels within assigned accounts to identify and sell Citrix products and services direct to the companys most strategic, complex named accounts.
  • Strong customer interaction at the Sr. Management level with support on forming a relationship with C level contacts within these accounts.

  • Provides professional leadership, coordination and direction to the team.
  • Build up strategic contacts at CIO, managing director and executive level
  • Carry a revenue quota to meet or exceed sales targets and demonstrate continuous progress towards achieving account strategies.
  • Draw up and implement analysis of key accounts, using Citrix methodology
  • Identify, develop, execute, and maintain account strategies to drive adoption of Citrix product and services revenue within assigned enterprise accounts and their subsidiaries and affiliates.
  • Accounts are key, strategic and may have complex requirements.

  • Establish and lead teams of internal and external resources to identify, pursue, and close specific opportunities consistent with account strategies.
  • Take on responsibility for overall project management from acquisition of new IT projects to coordination of project participants.
  • Establish and maintain close relationships with inside sales, systems engineers, consultants, and sales specialists to access to and leverage from appropriate internal resources.
  • Establish and maintain relationships with resellers, system integrators, and any other external partner to develop and achieve account strategies and opportunity plans.
  • Understand and navigate account procurement practices to successfully negotiate profitable licensing contracts.
  • Drive prompt resolution of customer issues and ensure high levels of customer satisfaction with Citrix products and services.
  • Serve as the primary client contact for non-technical or support issues requiring escalation.
  • Provide regular and efficient updates on assigned accounts to sales management.
  • Ensure accurate and timely forecasts in CRM.
  • Qualifications (knowledge, skills, abilities)

  • Demonstrated track record of establishing strategic executive level relationships to position and sell software and services to listed companies.
  • Proven ability to develop and maintain executive level relationships with both business and IT customers.
  • Proven ability to develop and maintain strong working relationships with internal marketing, technology, implementation, and product development teams.
  • Strong consultative selling ability critical questioning, listening, analytical, negotiation, communication, and presentation.
  • Demonstrated ability to develop and articulate compelling qualitative and quantitative business cases for IT solutions.
  • Proven ability to manage long, complex sales cycles from beginning to end and ability to close large complex deals with enterprise accounts.
  • Demonstrated knowledge of strategic / large account sales techniques and processes including the ability to understand customer needs, overcome objections, develop business cases, and negotiate and close deals.
  • High energy, motivated self-starter attitude
  • Excellent written and verbal communication skills including the ability to effectively present to both technical and executive audiences in the local language and in English.
  • Apply
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