Operations Control Center Analyst - IT Support (2-5 yrs) Delhi NCR/Gurgaon/Gurugram (DevOps)
Next Step Services
Delhi, IN
1d ago
source : hirist.com

Please find the job details below :

  • Monitor events and alerts, triage / analyze and resolve or escalate as appropriate
  • Accept user requests, triage and analyze them, then resolve or assign as appropriate
  • Use hardware and software knowledge to ensure solutions integrate well into existing environment
  • Work with 2nd and 3rd level teams to ensure documentation is accurate
  • Act as an interface and provide advice and backup to other analysts
  • Work with other infrastructure teams to ensure services are operational for our clients
  • Overtime (outside regular scheduled shifts) may be required
  • Apply
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