Applications Support Senior Supervisor
Citigroup Inc
Pune, MH
11d ago


Business / Function : ICG

Division : TTS Technology

Job Purpose

Function background / context :

  • Treasury and Trade Solutions (TTS) is an integral part of Citi's Institutional Clients group, serving public sector clients, corporates and financial institutions servicing clients in 160 countries, transacting on over 140 currencies, servicing 81% of the Global Fortune 500 companies and processing over 3 trillion dollars a day in payments
  • Job Purpose :

  • We are seeking a resource with strong understanding of Application Infrastructure and Business. Mainly responsible for the coordination and management of application and system releases across various environments from test to production
  • Key Responsibilities :

  • Deliver technology solutions to complex, enterprise level programs, managing the design, development, implementation, dependencies, risks and controls elements of the lifecycle
  • Lead software development teams of both permanent and vendor resources. Both on and offshore
  • Responsible for building and managing relationships with vendors who supply products and services to Citi and ensuring they meet or exceed their contractual obligations
  • Lead engineering excellence, continuous integration / delivery rollout and adoption
  • Lead project and application management standards adherence
  • Communicate project timelines and milestones; obtain senior management feedback; understand potential technical speed bumps and client’s true concerns / needs
  • Budget management, including identifying and realising productivity improvements
  • Manage business / client relationships with the business contacts; build and sustain strong relationships with these client groups
  • Work with domain Architects and Business Analysts in design & product selection
  • Will work closely with Quality Control teams to deliver quality projects to agreed schedules
  • Person Specification

    Qualifications and Competencies

  • Proven track record of successfully managing software development teams
  • Client centric approach to solution design and delivery
  • Enthusiastic about building quality software products with world-class people, processes and tools
  • Proven people management skills and talent development
  • Experience of managing with an offshore delivery model
  • Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues
  • Articulate and effective communicator, both orally and written, with an energetic and approachable style
  • Ability to contribute in an innovative environment with good analytical and business skills
  • Knowledge of development technology, Java, C#, SQL, Teamcity, Bitbucket, Big Data, Cloud, etc
  • Software development experience and technology project management experience
  • BS / BA degree or equivalent combination of education / experience
  • Project management certification
  • Experience of working effectively in matrix organizational structures
  • Experience with Financial Services technology platforms
  • 8+ years of relevant experience
  • Why Citi?

    Citi has had a presence in Ireland since 1965 and was one of the first foreign banks to open an office in Ireland. The company now employs over 2300 people in Dublin.

    Due to the variety of the products and businesses in Ireland we can truly offer candidates a world of opportunities and encourage internal mobility and learning and development.

    Here, we are fuelled by technology. Technology that processes 380,000 equity orders, 1.6 million capital market trades and $1 trillion+ in cash and securities every day.

    Technology that enables us to work across time zones and the cultural, physical and linguistic borders that separate the 160 countries we work in.

    Our systems are nothing without exceptional people to run them and here, we invest heavily in both. You can be part of one of the strongest IT teams in the industry.


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