Business Research Analyst - III
Amazon.com
Bangalore, KA, IN
3d ago

Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms,webservicesfordevelopers.

EU Amazon Vendor services (AVS) is one of several programs that allows vendors to scale selection, get strategic support on sales and improving catalog quality further helping in improving customer experience whilst maintaining Amazon’s high quality bar.

You'll help us create the Earth's greatest shopping experience a store featuring more products and brands with the most compelling content compared to any other online or offline store.

This is a great platform from which to launch a career with Amazon.

AVS is part of the Retail Business Services (RBS) Group in Bangalore which is an integral part of Amazon online product lifecycle and buying operations.

The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information.

The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.

The Process Improvement Manager will be responsible for managing process automation programs globally. Within the Retail Business Services (RBS), we aim to become more efficient and at the same time to make the work we do more rewarding by increasing operational strategic value.

To realize this we are seeking Process Improvement Managers to deliver continuous improvement projects across the RBS teams leading to each of its delivery levers.

The long-term goal of the Process Improvement role is to reduce, eliminate and automate qualifying tasks. Secondary goals are to improve the vendor or customer experience, and to enhance GMS.

This will be achieved by adopting global standard operating procedures and creating new procedures. This will require collaboration with local and global teams, which have process and technical expertise.

Therefore, you should be able to quickly earn the trust of others and skilled at dealing with pushback in order to realize these goals.

Key Responsibilities for this Role : -

  • Work on specified projects by identifying opportunities independently.
  • Create comprehensive and strong plan of action, and ensure execution happens on time
  • Deal with ambiguity and problem solver. Ability to think strategically and execute methodically.
  • Scoping, driving and delivering complex projects across multiple teams.
  • Dive deep into the part of operational process to identify problem and improve the performance of underperforming parts.
  • Communicate ideas effectively and with influence (both verbally and in writing), within and outside the team.
  • Manages meetings, business and technical discussions regarding their part of the projects.
  • Makes recommendations and decisions that impact development schedules and the success for a product or project.
  • Drives team(s) / partners to meet program and / or product goals.
  • Coordinates design effort between internal team and External team to develop optimal solutions for their part of project for Amazon’s network.
  • Support identification of down-stream problems (i.e. system incompatibility, resource unavailability) and escalate them to the appropriate level before they become project-threatening.
  • Perform supporting research, conduct analysis of the bigger part of the projects and effectively interpret reports to identify opportunities, optimize processes, and implement changes within their part of project.
  • Key Performance Areas :

  • Project / Program Management
  • People Management
  • Automation initiative conceptualization and implementation
  • Big Data analytics
  • Defect Elimination
  • Agile Continuous Improvement
  • Basic Qualifications

  • Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
  • Typically requires 6+ years of relevant project management experience gained in consulting, Transportation, engineering, supply chain or other related fields.
  • Thorough knowledge of project management lifecycle and project management tools.
  • 5+ years' experience in people management
  • Technical Qualifications

  • Expertise in at any two technical skills ( Tableau , SQL , VBA and Python)
  • Automate the report generation process though use of tools and programing techniques : such as SQL, SAS, DW concepts & advanced Excel.
  • Preferred Qualifications

  • Master degree / MBA
  • Experience on product development
  • Experience on R and Data Analytics
  • Knowledge on Text mining
  • Basic Qualifications

  • Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
  • Typically requires 6+ years of relevant project management experience gained in consulting, Transportation, engineering, supply chain or other related fields.
  • Thorough knowledge of project management lifecycle and project management tools.
  • 5+ years' experience in people management
  • Technical Qualifications

  • Expertise in at any two technical skills ( Tableau , SQL , VBA and Python)
  • Automate the report generation process though use of tools and programing techniques : such as SQL, SAS, DW concepts & advanced Excel.

    Preferred Qualifications

  • Master degree / MBA
  • Experience on product development
  • Experience on R and Data Analytics
  • Knowledge on Text mining
  • Apply
    Add to favorites
    Remove from favorites
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form