Installation specialist II
NCR
MUMBAI, IND
6d ago

About NCR

NCR Corporation (NYSE : NCR) is a leading software- and services-led enterprise provider in the financial, retail, hospitality, telecom and technology industries.

NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

JOB TITLE : Project Coordinator

JOB LOCATION : Mumbai

JOB GRADE : 9

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY :

Responsible for scheduling customer installation activity, Chase for quotation approval and follow up on job completion.

Assign CE, Get CIT Appointment, Plan the Schedule for all Project roll out, Project Monitoring

  • Position involves coordination & communication with customers, different vendors or within team members from site visit to handing over to customers with complete installation of deliverables
  • Respond immediately to customer or vendor concerns / problems by resolving them or by escalating them to appropriate stakeholders
  • Responsible for scheduling customer installation activity
  • Overall Project Management & Planning capability (Adherence to processes and systems and smooth functioning without follow-ups)
  • Constant planning and effort to achieve deliveries within allotted time frame
  • Coordinating and monitoring the performance of vendors in maintaining the timeframe
  • Understands and performs the various Customers / Vendors Scope of Services and elevates / escalates issues when appropriate and / or according to established procedures
  • Chase for quotation approval and follow up on job completion
  • Represents NCR in a manner that reflects positively on the image and reputation of the company
  • Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities
  • QUALIFICATIONS :

  • Excellent Communication Skills
  • Computer-literate in MS Office applications
  • Experience in Front-Line Customer Service environment
  • Good organisational skills and able to work well independently and within a team
  • Should have good knowledge of Excel (Pivot tables, logical formula’s, VB Coding , Marco writing)
  • Offers of employment are conditional upon passage of screening criteria applicable to the job.

    EEO Statement

    Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

    NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

    We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

    Statement to Third Party Agencies

    To ALL recruitment agencies : NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility.

    NCR is not responsible for any fees or charges associated with unsolicited resumes.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form