Cloud Operations Engineer
Onit
Pune, Maharashtra, IN
1d ago

Cloud Operations Engineer

Onit Inc is looking for a Cloud Operations Engineer to join our team in Pune to help manage and maintain a diverse infrastructure across numerous geographical locations.

To be successful in this role, great people skills are a must, as well as a passion for technology. The individual we seek is bright, creative and a problem solver.

You must be able to multi-task in a fast-paced environment and be a self-starter with the ability to work independently.

Responsibilities

  • Monitor performance and capacity of Onit systems.
  • Monitor & Troubleshoot for hardware, software and environmental alerts or malfunctions in the framework of SLA.
  • Monitor security alerts from multiple sources.
  • Triage and troubleshoot problems as they arise, following runbooks and standard operating procedures.
  • Track all issues from start to finish and document in detail all resolutions, across trouble ticketing system and engineering runbooks.
  • Escalate issues too large or complex for quick troubleshooting to on-call second- and third-level engineers and Onit management.
  • Monitor and Troubleshoot AWS Environment alerts.
  • Attend Weekly Meetings with the team for updates on work.
  • Ready to work in shifts.
  • Requirements

  • Bachelor’s degree in Computer Science or equivalent experience is required.
  • 2+ years’ experience with Red Hat Enterprise or CentOS 6.x / 7.x required.
  • A solid understanding of the components that make up production systems (memory, cpu, disk space, disk i / o, network i / o, etc.) is required.
  • Some experience with AWS required.
  • Experience with SIEM / event correlation systems like Splunk, ELK, etc. required.
  • Excellent troubleshooting skills required.
  • Excellent written and verbal communication skills required.
  • Information security experience a plus.
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