Executive OPS
Adecco
IN
14d ago

Call Quality & Compliance Audit, Dealing room checks and audit.

Preparation of Daily / Monthly Compliance reports and analytics showing customer trends, behaviors, risk parameters etc

Preparation of Daily / Monthly risk reports for reporting to different stakeholders and top management

Activity monitoring,New Initiatives to implement various internal controls for the department.

Direction and Support to ensure department achieves its business targets in terms of revenue, customer retention etc.

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