CX Applications Consultant (Marketing Cloud)
6d ago

Analyze, design develop, troubleshoot and debug software programs for commercial or end user applications. Writes code, completes programming and performs testing and debugging of applications.

As a member of the software engineering division, you will perform high-level design based on provided external specifications.

Specify, design and implement minor changes to existing software architecture. Build highly complex enhancements and resolve complex bugs.

Build and execute unit tests and unit plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering as necessary to discuss minor changes to product functionality and to ensure quality and consistency across specific products.

Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel.

BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.

The Company

Oracle is the world’s leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies in the world.

We use innovative emergent technologies to tackle real-world problems. Our mission is to help people see data in new ways, discover insights, and unlock endless possibilities.

The work we do is not only redefining the world of business, but is also helping advance governments, power nonprofits, and giving billions of people tools they need to outpace change.

The Team

The Oracle Demo Services team is committed to bringing Oracle’s solutions and values to life for our customers and partners to increase sales and adoption.

We do this through innovative implementations and captivating narratives which enable our sales teams to deliver best-in-class demonstrations for our complete suite of cloud applications.

The Position

We are looking for an experienced Demo Applications Consultant to join our team and help build the demo experience for Oracle CX Solutions.

You have extensive hands-on experience in designing content, strategy and implementing software for modern Marketing solutions.

You can actively develop and use the latest marketing technologies including DMP, AI, DM, Responsys, Eloqua, Marketo, Pardot etc and other related technologies.

You also have a creative eye for user experience and pulse on transformative marketing solutions. You are eager to learn, experiment with new technologies and have a passion to create world class marketing solutions.

In addition you understand business strategies and translate those strategies to a project plan and roadmap. You are a collaborative individual that can manage multiple projects in parallel.

You have excellent written and verbal English skills and can clearly articulate your design and implementation so that Oracle sales can convey your designs to customers and get them excited about Oracle’s marketing solutions.

The ideal candidate will also understand the value of storytelling and be able to craft narratives that showcase the usability and power of Oracle’s cloud suite.

They will leverage existing business process script templates to generate and present outbound collateral for consumption within Oracle and to Oracle’s partners.

This is your opportunity to build and grow your Customer Experience skillsets to become our go-to CX product expert within Demo Services!

Knowledge and Skills

  • Hands-on experience with Marketing applications
  • Expert attention to technical and user experience detail
  • Effective planning, prioritizing, and goal setting skills
  • Demonstrated commitment to quality
  • Ability to conduct research for new solutions in a virtual team across organizations
  • Self-directed problem solver, proven track record of strong collaboration and communication working with business and technical stakeholders
  • Excellent verbal and written English communication skills
  • Ability to work across teams and manage priorities to accomplish multiple tasks is required.
  • Technical Expertise

  • Advanced knowledge of Digital Marketing and Data Management Platform.
  • Intermediate level knowledge of Data Analytics, WebServices and other integration methodologies
  • Intermediate level knowledge of incorporating artificial intelligence and click advertising technologies within Marketing solutions
  • Advanced knowledge and eye for producing visually pleasing modern marketing content
  • Knowledge of collaboration tools such as Jira, Slack, etc.
  • Comfortable using Adobe Creative Suite.
  • Education, Experience, and Professional Certifications

  • B.S. in Business / Marketing, Computer Science, System Engineering, Information Systems or related field
  • 5+ years of relevant work experience working on hands on web design and implementation of Marketing platforms
  • CX certification like Oracle, Salesforce or Dynamics
  • Cloud certifications are preferable
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