Webops - Lead Technical Program Manager
Chennai, Tamil Nadu, India
1d ago

Job Description

Overview of the Role : Lead Technical Program Manager, Web

Roles and Responsibilities :

  • Gather and create requirements from multiple stakeholders across all business functions (Marketing, Product, Engineering, IT) across regions Prioritise the requirements with the help of Engineering manager and leadership Understand the technical trade-off while analysing the requirements Plan and monitor the deliverables and schedules Manage the development and implementation process Organize the interdepartmental activities ensuring the completion of the agreed requirements on schedule Effectively communicate the progress, risks, trade-off, timelines with the stakeholders Ability to work with multiple services Requirements : 7-10 years of overall experience in techno-functional role Atleast 4 years of experience in program management Understanding of Website applications, Content management platforms and Agile methodologies Strong knowledge of cloud SDLC processes Proven ability to combine business, technical and process expertise to define program engagement and execution Proven ability to influence & persuade at multiple levels, across divisions, and functions;
  • comfort working with senior level management Demonstrated ability to achieve results through cross-functional, interdepartmental teams Ability to prioritize, manage, and deliver on multiple projects simultaneously;
  • highly motivated and able to work against aggressive schedules Result-oriented, flexible, resourceful, and able to operate effectively within a dynamic, fast-paced environment Superior communication skills (interpersonal, verbal, presentation written, email) Positive attitude, team player, self-starter;
  • takes initiative, ability to work independently Display a demonstrated ability to think broadly and strategically Maturity, judgment, negotiation / influence skills, analytical skills, and leadership skills


    Bachelor's degree in computer science, engineering or a related technical discipline, or equivalent experience Experience with agile software development methodologies and productivity tools Hands-on techno-functional experience with highly-available, scalable software and services Experience managing cross-functional teams and driving day to day projects Certification in project / program management is a plus Experience working with Digital and Web is a plus

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity.

    We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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