1 Technical Support Sales team and Customers. 2 Initial Discussion with customers for customer requirement, product requirement, testing details, DVP EXPECTATIONS AND CUSTOMER MILE STONES.
3 Initial assembly trials / Installation at customer end, facilitating regular production at customer end. 4 To work with sales and customer on warranty issues and trouble shoot problems / performance requirements.
5 Key contact between sales / EDD and QA for organizing customer requirements / plant requirements. 6 Development follow up alongside concerned sales engineer with customer / internal.
7 Development of new business, working with EDD, LC on new innovative sealing solutions. 8 RQF / Quotation follow up with concerned sales engineer and customer.
9 Market study for new product categories and further devising strategy for customer approach.