About Retail Lending :
The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others.
They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank
About the Role :
The Sales Manager leads a team of executives is responsible for sourcing of loan proposals in the retail lending space. The Sales Manager attends the service requests of customers and assists in documentation / disbursement formalities.
The Job holder is also responsible for driving the business through other channel partners.
Achieve the disbursement targets as assigned by the organization and ensure maintenance of quality of the portfolio
Process transactions efficiently and accurately while maintaining high service standards
Handle customer queries and provide appropriate solutions
Engage with customers and generate revenue by promoting and cross-selling other products
Manage relationships with customers to increase the depth of existing relationships
Responsible for the soft recovery of loans in existing portfolio
Comply with KYC / SEBI rules, regulations, and legislation governing the bank
Optimal qualification for success on the job is :
Graduation / Post-Graduation from a recognized institute
Role Proficiencies :
For successful execution of the job, the candidate should possess the following :
Good communication (both verbal and written) skill in both English and the local language
Excellent lead generation and conversion skill
Ability to handle pressure and meet deadlines
High sales orientation to meet the sales targets consistently
Ability to manage complex client situations
Ability to coach and mentor others
Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment