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TeleSales Executive
Hyderabad based company
Nanakramguda, Hyderabad, India
5d ago

Responsibilities :

  • Converting potential leads into customers by answering incoming calls / dialing outbound

    • leads on a rotating basis; operating telephone equipment, automatic dialing systems,

    and other telecommunications technologies.

  • Influence customers to buy or retain product by following a prepared script to give

    • product reference information.

  • Document transactions by completing forms and record logs.
  • Maintains database by entering, verifying, and backing up data.
  • Keeps equipment operational by following manufacturer's instructions and established

    • procedures; notifying team leader of needed repairs.

  • Maintains operations by following policies and procedures; reporting needed changes.
  • Meets the monthly KPI’s
  • Maintains quality service by following organization standards.
  • Maintains technical knowledge by attending training session, reviewing training

    • modules

  • Contributes to team effort by accomplishing related results as needed.
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