1. Create a culture of continuous learning and improvement and ensure this culture is inculcated across the organisation
Facilitate process mapping in various functions within Indus Towers and ensure Process Excellence activities are conducted in a structured manner
Ensure alignment of initiatives at the corporate and circle level
Mentor and support allocated Circle on PE activities :
projects both YB & GB
problem solving events
Mentor and support allocated Functions on above and conduct the same at corporate level initiatives
Mentor GB & YB candidates
2. Continuous improvement of processes
Encourage the regions for establishing a sustained culture of process excellence by means of :
encouraging the regional PE(Process Excellence) events such as quiz, visual management boards at all circles
strategy events to identify good project ideas
publish local dashboards at circle / corporate level and
establish rewards and recognition mechanism for trained belts / reward for best projects at circle as well as corporate levels.
periodically interact with
circle leadership / corporate leadership and other key stakeholders to understand and address any change / resistance issues
Drive replication of best practices in Circles off the Incubator
Drive VSM, Kaizen events to solve for Audit issues and close loop with Audit team
Drive centralized programs like ARIS & Incubator as part of ongoing improvements in Indus processes and ways of working
3. Facilitate implementation of Lean / Six-Sigma best practices
Track, monitor and Facilitate training sessions
Facilitate usage of DMAIC / PDCA methodologies with right tools & techniques in solving crucial business problems
Provide guidance to team members and ensure effective implementation of processes on the ground
Facilitate workshops and conduct awareness campaigns in order to ensure that team members and employees at Indus Towers remain up to date on the latest developments in the industry
Minimum Educational Qualifications to perform this job
Bachelors in Engineering; Post graduation in engineering or business is preferred.
Six Sigma, Lean and knowledge of Basic Statistics- Should be Six Sigma or Lean Black Belt certified from a reputed institute-
Should be Black Belt and Green Belt certified also from a respectable organization and / or institute. Should be familiar with Minitab 16 or above
Skills / Competencies
Project management, Process management, Change management, Facilitation skills, Mentoring
Relevant Experience (Functions, roles, duration)
10-12 years of which minimum of 6 + years in the area of quality implementation, preferably in Six Sigma, Lean, Change Management, TQM or CMMI.
It is desirable to hire some one with telecom engineering background.