What You'll Do
The primary role would include aggressively leading an NMS system to reduce / avoid potential issues. The candidate should be a guide in System administration skills along with hands on knowledge with any NMS application.
The candidate is expected to understand and work with automation tools for increased and faster productivity- Scripting knowledge is a must to be successful in this role.
The employee would need to understand concepts of SaaS along with virtualization and Data centre components
Who you'll work with
The CMS Platform Operations team seeks a Lead Application Support Engineer to join some of the industry's brightest minds to support a state of art monitoring platform.
The candidate is expected to
Drive resolution of complex Incidents / Events, Work with Problem Managers for PBI investigation and RCAs, Providing escalation support for Tier 1 and 2, Contribute to the Knowledgebase, Provide technical inputs to change and release management, Cross collaborate with other SMEs and cross functional teams.
Who You Are
Role & Responsibilities :
Engineer is expected to :
Minimum Qualifications :
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