Technical Lead Qualification Bachelor's in engineering or equivalent Responsibility Project Planning & Setup Understand and contribute to resource plan.
Identify appropriate processes based on project landscape. Identify gaps and advise on improvements if required. Share inputs in creation of project plan.
Contribute to hardware / software requirement plan. Understand the test strategy, evaluate the design and identify gaps in the test plans, if any.
Requirement Gathering and Analysis Analyze functional / non functional requirements and seek clarifications for better understanding of requirements.
Define timeline estimates based on the requirements, complexity and inhouse capability. Communicate estimates to supervisor for review.
Provide inputs on technical feasibility of requirements. Identify gaps in requirements. Share additional requirements identified with supervisor.
Design Guide team in preparation of technical specification document and review the same. Break down the base lines requirements into business and functional requirements.
Prepare high level and low level design and share with supervisor for approval. Identify tools and technologies to be used in the project as well as reusable objects that could be customized for the project.
Share the design document with the functional team post supervisor review. Coding Guide team in coding as per design. Follow coding standards and best practices to check code quality.
Share developed code with supervisor for review. Rework on the code based on inputs if required. Perform complex integration.
Guide the developers in identifying, preparing and conducting unit test cases and fixing defects based on results. Consolidate the test results and share with supervisor.
Provide periodic status update to supervisor and highlight / recommend any changes in design based on challenges faced. Anticipate unreported defects and raise the same to supervisor.
Conduct technical troubleshooting. Conduct reviews for codes created by team. Testing Coordinate with QA team during the testing phase.
Address queries raised by QA within defined timelines. Conduct functional / non functional testing if required. Investigate critical defects and establish need for fixing.
Fix complex defects identified during functional / non functional testing. Understand the defect impact / criticality and handle accordingly.
Raise issues to leads / QA. Report defect status as per project standard process within agreed timelines. Review defect fixes done by team guide them.
Fix defects identified during UAT within agreed timelines. Share revised code with supervisor for review. Assist team lead and project manager on estimates around defect fixes.
Deployment & Closure Conduct allocated transition tasks as per agreed timelines. Address queries / provide assistance in fixing issues during warranty period.
Provide prompt response during production support. Fix defects as and when required. Review defect fixes. Maintain deployment tracker.
Perform sanity check post deployment to ensure smooth production. Share activity status with supervisor and highlight concerns if any.
Service Support & Maintenance Participate in scoping meetings and identify transition requirements for new projects. Reconfirm requirements with relevant stakeholders.
Freeze SME calendar. Provide transition activities. Regularly track progress of transitions through weekly dashboards. Attend user calls, and capture required information and incident details for logging.
Post information gathering, identify whether the incoming request is a service request or an incident. Determine urgency and impact of the situation.
Assign appropriate priority to the incident. Assign the incident to the right stakeholder for a workaround / fix.