Market Assessment and Business Development
Undertakes responsibility to achieve sales budgets set for the section for assigned product
Manages profitability Productivity, Yield and acquisition cost within the budgeted levels
Achieves the budgeted cross sell targets for assigned product.
Takes ownership to monitor competitor sales strategy and develops plans to counter the same
Identifies new sales opportunities and leveraging a knowledge sector driven relationship approach to enhance sales and revenue generation through new and existing customers for achievement of established targets and objectives
Works closely with the Relationship Managers to ensure quality services being provided to the customers to ensure effective management of profit and loss account
Ensures identification, hiring, training and retention of the desired sales staff at all levels
Manages relationships to drive cross sell through various initiatives across branches & channels.
Ensures identification and acquisition of new client / DST / DSA relationships by understanding the customers financial needs and also ensures providing suitable solutions in terms of providing bank products and services
Documentation and Compliance
Ensures adherence in implementation of processes as per policy
Ensures to educate and train the team members on the policy requirement
Ensures that the recommended process of appointment, management and review of the DSA’s and DSTs is being followed.
Works in close coordination with relevant BUs to ensure smooth and quick turnaround of transactions as and when required
People Management or Self-Management Responsibilities
Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year
Takes ownership of his / her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training
Understands the competencies relevant to his / her role, and works towards displaying as well as developing these effectively
Keeps abreast of relevant professional / industry developments, new techniques and current issues through continued education and professional networks
Risk and Internal Control Responsibilities
Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
Executes the established internal control systems and compiles relevant information for departmental audits, as necessary