Systems Support Analyst
Wells Fargo
Hyderabad, Telangana, India
22h ago

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Description

Wells Fargo & Company (NYSE : WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries.

Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best.

Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.

We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo.

It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website.

Market Job Description

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.

EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Department Overview

The Chief Technology Officer (CTO) group is responsible for Agile, Architecture, Services, Product Development and Cloud, Engineering, and Tools, Site Reliability, as well as training and processes to enable the Wells Fargo Technology organization and the company to achieve this transformation.

About the Role

Will be working as part of the APM team responsible for the Support and automation activities of standardized logging and monitoring tools using Appdynamics, Splunk etc.

Responsibilities

  • The candidate will be an automation technologist with full stack development background to build automation solutions centered on APM services.
  • The candidate should also be familiar with operational data platforms and tools including MongoDB, Elastic, Splunk, AppDynamics etc.

  • Translate design mock-ups, wire frames and data flows into POCs using UI tools such as HTML5, CSS and AngularJS or NodeJS
  • The candidate will be working in an Scrum-based Agile environment and be responsible for user story creation, estimation (story points or hours), and other tasks as required
  • Deliver customer-centric service and monitoring solutions using agile and good risk management processes.
  • Develop new documentation, departmental technical procedures and user guides.
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