Senior AI Scientist
21h ago

Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries customer service, sales, HR, education and more.

Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.

At Uniphore, we believe companies that best understand and act on those conversations will win. We have built the most comprehensive and powerful conversational automation platform that combines conversational AI, workflow automation, and RPA (Robotic Process Automation) with a business user-friendly-UX (User Experience) in a single integrated platform to transform and democratize customer experiences across industries.

AI is dramatically transforming people’s work and life now. ASR and NLP are in the Centre of this transformation. They are essential pieces to enable conversational intelligence in this AI era.

Our group brings together talents in the areas of signal processing, speech recognition, statistical modelling, and deep learning to develop and deliver robust, natural, and scalable conversational AI solutions across a rich set of scenarios and languages.

The data science group is seeking a sr. AI scientist to play a key role on our research team in helping us push the accuracy of our ASR and NLP systems and continue developing innovative techniques including usage of e2e neural systems, domain fine-tuning, unsupervised modelling, and continuous learning techniques.

You will hit the ground running taking on current projects as well as planning for strategic long-term projects and team building.

Responsibilities :

  • drive architecture and technical direction for your team, in NLP and adjacent fields.
  • thought leadership in use of deep learning for NLP and ASR
  • leverage technical skills, knowledge of the business, and academic field to identify new innovative approaches and new product features for Uniphore.
  • collaborate with other teams at Uniphore working towards a shared vision of democratizing spoken language understanding.
  • stay abreast with academia and latest improvements in state-of-the-art.
  • Requirements :

  • PhD or MS specializing in AI, NLP, ASR, computational linguistics, or related fields
  • 2 - 3 years of experience in deep learning research & development
  • 2+ years of experience with PyTorch or TensorFlow
  • experience training large models on multiple gpus
  • in-depth understanding of application of deep learning networks like rnns, cnns, and transformers
  • in-depth analysis of several NLP tasks such information retrieval, data mining and conversational structure analysis
  • ability to work independently
  • attention to experimental detail and curiosity to probe deep into neural architectures
  • Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

    For more information on how Uniphore delivers business value using Conversational Automation, please visit

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