Senior Technial Program Manager - Intelligent Automation
Thermo Fisher Scientific
Bangalore, Karnataka, IND
1d ago

As the leader for the robotic process automation capability work stream within our Analytical Instruments segment, you will serve as a key member of the Information Technology team supporting a large Instrument business.

Reporting to the Company Automation Center of Excellence and the Analytical Instruments Director of Information Technology, you will support our Practical Process Improvement with automation technologies while acting as a hands-on change agent within the business driving the automation roadmap.

You will help surface, qualify, execute, and report on automation opportunities that create business value. You will maintain knowledge of the technical landscape and continuously communicate new ideas, concepts, and technology as it relates to opportunities in the business.

As part of Thermo Fisher Scientific, you will work to help our customers keep the world healthier, cleaner and safer.

Roles and Responsibilities :

  • Engage various business leads to identify transformation opportunities through automation in groups and divisions.
  • Manage backlog of automation opportunities and continue to look for opportunities that align with program objectives.
  • Organize and facilitate business group road shows to introduce Automation and collect automation opportunities.
  • Review submitted Ideation Forms and screen opportunities for high level suitability to continue pursuing from an automatability and value perspective.
  • Meet with subject matter experts to understand opportunity and gather additional information to assist in qualifying the opportunity.
  • Answer qualification questions in Productivity Tracker for each process
  • Prioritize pipeline based on relative value & complexity of opportunities.
  • Review prioritized intake opportunities and design an automated solution (with assistance of PPI, if required)
  • Perform walkthroughs with SMEs to design an automated solution and complete a PDD that reflects the design.
  • Facilitate necessary approvals, including Application & CIS / Data Privacy
  • Finalize chargeback agreement and create Project Plan.
  • Project management responsibilities, including client communication, team management, execution of projects, prioritization, scheduling, productivity evaluation, and presentation of deliverables.
  • Assessing the portfolio of automation projects in production and define an impactful portfolio of automation products that can be scaled across various business groups and functions.
  • Manage the financials of the entire portfolio of automations and report total investment and value for the Automation Program.
  • Leads the Communications Plan and Strategy that defines how the Automation COE Program will execute communications, including Thermo Fisher branded communication templates and communication calendar.
  • Drive the adoption of Automation as a Mindset in Thermo Fisher
  • How will you get here?

  • Bachelor’s degree in software engineering or related field
  • 10+ years of professional experience in delivering large complex operations transformation initiatives
  • 5+ years’ experience leading and managing program or portfolio
  • 3+ years of experience in Leadership role on Automation Technologies like RPA, Conversational AI, Process Mining and Smart OCR
  • Knowledge, Skills, Abilities

  • Credible change agent with demonstrated initiative, facilitation & interpersonal skills; exhibits confidence; proven ability to work well with & influence all levels of stakeholders.
  • Proven ability to lead; demonstrated abilities to deliver effective presentations and educate at all levels of the organization.
  • Clear & strategic thinker : strong problem-solving skills; good business acumen; recognizes & addresses systemic issues, leverages & shares best practices.
  • Demonstrated analytical, quantitative, and decision-making skills.
  • Ability to reason through complex situations with strength in identifying and mitigating risks
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