About Customer Support Center
At Thermo Fisher Scientific, we are committed to being a Product Leadership company that creates innovative solutions across the spectrum of our customers’ needs.
Our customer service and support are critical to enabling an exceptional customer experience. Our Customer Support Center organization is instrumental in these efforts and their seamless alignment across geographies and commercial functions is essential to our success.
The Bangalore Customer Support Center capability is a well-established team, which supports the North America, EMEA & APJ Order Management and other critical back office jobs with three shifts working over a 24-hour window / day, together processing over 60,000 requests each month.
These three teams are truly pivotal to delivering on our promises of quality, innovation and contribute to the success of our business in India and across the world.
Job Title : Customer Service Representative I
Reports To : Team Leader, Customer Service
Location : Bangalore
Roles & Responsibilities
As a Customer Service Representative-Order Management you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty