Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?
If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 47 countries and more than 28 000 employees.
You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.
You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.
You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success.
You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams.
Great work. Great opportunities.
Want to be part of our team?
The primary objective of the Inside Sales Representative is to sell organisational products and services and to process sales transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
These employees are primarily office-based, and are allocated internally to vendor and / or client lists that they have to mine for new sales opportunities.
They use a variety of methods such as cold calling, telephonic meetings, email correspondence and webcasts to present new and additional offerings to clients.
Inside Sales Representatives have a proactive and systematic approach to work through the list of prospects by understanding the prospects relation to Dimension Data, and then engaging the client by asking a series of questions to understand their requirements.
They are then able to articulate Dimension Data’s high level value proposition for our services and solutions in line with the client’s need.
Where there is an opportunity to close a sale, they will do so by communicating quotes, supportive sales documentation and by obtaining a sales order.
What you'll be doing
Ensure client satisfaction
Inside Sales Representatives are successful because of their engaging and planned communication style. They are passionate about service and retain an interest in the client’s satisfaction.
They are able to build relationships with clients and they display an interest in and knowledge of the client environment.
Identify sales opportunities
As members of the sales team, they can identify opportunities for up-selling of solutions and services. They have superior telephonic communication skills and display telephone etiquette.
Inside Sales Representatives will comply with and adhere to pre-identified governance and compliance standards and escalate identified problems for investigation and resolution.
Adhere to Finance standards and procedures
These individuals understand and adhere to Dimension Data standards and procedures to reduce costs and report associated risks.
As corporate citizens, Inside Sales Representatives can work effectively in teams and manage their assigned work processes.
Their passion drives them to learn constantly. They are good listeners and demonstrate effective client engagement skills.
They will use their well-rounded conversational and questioning skills to assist clients in meeting their needs by buying Dimension Data’s solutions, services and offerings.
These individuals are solutions driven and focused on achieving outputs.
What would make you a good fit for this role?