Inviting applications for the role of PA, Collections Responsibilities
Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
Make collection calls to the customers, emailing / faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer / internal disputes, customer questions and working between departments to get a resolution
Inbound & outbound calling
Provide payment plans basis customer requirement
Under graduate / Any Graduate
Freshers are eligible
Strong Communication Skills (verbal and written)
Good customer handling skills
Good communications skills
High Energy level.
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